Retailers on the street are always a good thing. From times to times some kid will distance him/herself from the pc games and have a look at toys one may actually touch. If kids start buying, then manufacturers will keep on having a business.
A hobby is alive if shared & enjoyed by the many - not the few, elitist collectors. True, the internet has offered us the whole world to collect from, and discuss with, but walking into a shop may resolve ohter issues: a sudden need for a brush or paint, some new modelling material, any kind of new inspiration. And yes, the less they have as product variety, the more customers they lose. I moved in Crete some months ago, there used to be 3 model shops around, and though they are still here, only one keeps selling figures & models - anything but HaT.
For a company with the widest product range in figures since the Age of Britains, this is kind of unfair.